Over the last decade, I've written countless training scenarios for sales, customer service, and IT employees. I'm always amazed by how effective these solutions can be, so they've earned a permanent spot in my design toolbox…

A few years ago I surveyed learners on elearning accessibility, and there was one response that will stick with me the rest of my career…

The Zone of Proximal Development (ZPD) is one of those learning theories that is impossible to escape. It’s often the first concept taught in any education degree program, and, for myself and other practitioners, can be considered the bedrock definition of “teaching”…

Recorded trainings suck. There. I said it.

I know it. You know it. The learners know it.

So, let’s fix it! How can we squeeze any value out of the recorded training without taking up a bunch more time?

Alright, we’re at the pool and see someone attending their first day of private swim lessons.

The instructor is engaging and more knowledgeable about swimming than anyone we’ve ever met…

There is at least one singular challenge that unites training professionals everywhere. Whether you’re a one-person department, brand-new team, or rockstar group of training professionals…